Alert: Change to Same Day Appointments from 18th August 2025

From 18th August 2025 - The way a patient requests a "Same Day" appointment with a GP is changing.

All "Same Day" appointment requests need to be completed online using the CONTACT US ONLINE button below.
If you cannot use the internet, the receptionist will complete the form for you.
A receptionist from this date will not be able to book a same day appointment, but will signpost you to complete the online consultation form.

Once received, this will be allocated to a GP to review.
The GP will respond to your online query for same day appointment via NHS App, SMS, email or phone call over the course of the day, providing you with advice, treatment or offer to book an appointment to come in later on the same day for examination.
*Please ensure we hold the correct mobile and email address for you.

This change is inline with Government contractual changes and we have to adapt to this new way of dealing with appointments to help with the forever increase in demand for appointments. Contact Us Online

Home Page

Welcome to
Forge Close Surgery

About Forge Close Surgery

This website has been designed to tell you about the Practice and the services that we offer. We hope that you will find it helpful and informative.

Forge Close Surgery is a well-established NHS General Practice in Hayes, Kent. We have two GP partners and three part-time salaried doctors, two practice nurse prescribers. The Practice is forward thinking and highly computerised; we aim to use information technology innovatively to enhance the care of our patients. We are part of the South East London Integrated Care Board (ICB).

Our patients are registered with the Practice and are free to consult with any of our doctors. We aim to provide the highest quality of services available to improve the health of our patients.

Appointments
Information

Appointments<br>Information

Prescriptions
Information

Prescriptions<br>Information

Register
with us

Register<br>with us

Patient
Group

Patient<br>Group

Self-care
Information

Self-care <br>Information

Accurx: Click here to submit a new request

Accurx: Click here to submit a new request

Sick
/ Fit Notes

Sick <br>/ Fit Notes

Test
Results

Test<br>Results

Online
Services

Online<br>Services

If you cannot contact us, or when the Surgery is closed:

•    Life-threatening emergency or serious injury: call 999 or go to your nearest Accident & Emergency Department

•    Other injury or urgent need for treatment: go to your nearest Urgent Care Centre

•    If you are unwell and need medical help: visit NHS 111 online or call 111

•    For expert advice and medicines: visit your local pharmacy

•    Mental health emergency: visit NHS 111 online

What NHS 111 cannot do:

•    Issue fit notes. You need to contact the surgery for these

•    Make or cancel appointments for you in other parts of the NHS

Other ways to contact NHS 111:

•    If you need help in other languages, call 111 and ask for an interpreter or

•    For BSL use signvideo.co.uk/nhs111

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

Find a pharmacy
Find urgent treatment centres
Find an NHS dentist
Adult Safeguarding
Find your NHS number
Health A to Z
Medicines A to Z
Child Safeguarding
Find other NHS services

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started

NHS App messaging is a new service which allows you to receive an in-app message where you would normally receive a message via a more traditional channel, like SMS.

It is your choice whether to receive messages in this way. In order to have this choice, please switch on NHS App notifications on your device, so that you are prompted to read the message in the app. This can be done in the NHS App or in the device settings. Notification preferences may take 24 hours to take effect.

If a message is not successfully delivered to the NHS App, you will still receive the message via another channel, such as SMS.

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